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Interai lets us surface any data our agents need in the CX system with zero engineering effort. We’ve easily programmed new workflows and automated real-time nudges for agents on what to do in dozens of customer scenarios.
We recently used Interai’s platform to launch summer loyalty offers in Kustomer in less than 24 hours. Front line agents were instantly aligned and we were relieved to skip backlog prioritization and save the cost of 2-3 development sprints.