Making customer service a strategic differentiator
Trusted by high growth companies
Taking the guesswork out of Customer Service
Create & Publish
Create retention, upsell/cross sell and adoption offers for each one of your segments. Your agents will be prompted with the relevant playbook in real time!
Segment & Target
Identify and target complex, high-value customers, such as customers who are just one purchase away from becoming your most loyal members.
Test & Measure
Test your service initiatives, workflows and playbooks to see which experience resonates best for a particular segment or at a particular context.
Analyze & Optimize
Analyze results, optimize experiences based on actionable data reports. For example, know how many at risk customers ‘walked through the door’ this week.
Build your playbook
Interai operates as a connective tissue between your backend systems and your Agents during live interactions. Allowing you to build simple to complex playbooks up to 20x faster than in-house, using building blocks purposely engineered for service and sales manager:
Launch directly to your Agent's workstation
Transform your agents workstation into a ‘proactive hub’. Empower them to focus not only on solving the current issue, but heading off the next one, with laser focused insights and actions: